Shipping policy

1. Introduction

At SIGNZY, we strive to ensure that your order is processed and delivered promptly. This Shipping Policy outlines the shipping methods, costs, and delivery times for our products. By placing an order with SIGNZY, you agree to the terms of this Shipping Policy.

2. Order Processing

  • Processing Time: Orders are typically processed within 1-3 business days after payment is received. Custom orders may require additional processing time, which will be communicated to you at the time of order confirmation.
  • Business Days: Our business days are Monday through Friday, excluding public holidays.

3. Shipping Methods and Costs

We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight and dimensions of the items, shipping method selected, and the destination of the package.

  • Standard Shipping: Delivery typically takes 5-7 business days.
  • Express Shipping: Delivery typically takes 2-3 business days.
  • International Shipping: Delivery times vary by destination and can take up to 14 business days.

Shipping costs will be displayed at checkout before you complete your purchase.

4. Delivery Times

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

  • Domestic Deliveries: Generally delivered within 5-7 business days.
  • International Deliveries: Generally delivered within 7-14 business days, depending on the destination and customs processing.

5. Shipping Destinations

We ship to addresses within the country and internationally. Please ensure that your shipping address is correct and complete to avoid any delivery issues. We are not responsible for shipments delayed or lost due to incorrect or incomplete addresses.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier's website.

7. Shipping Restrictions

Some products may have shipping restrictions due to size, weight, or destination. If any restrictions apply, it will be indicated at the time of purchase.

8. Customs, Duties, and Taxes

For international orders, the recipient is responsible for any customs duties, taxes, and fees that may apply. These charges are not included in the product price or shipping cost. Please check with your local customs office for more information on potential charges.

9. Damaged or Lost Packages

  • Damaged Packages: If your package arrives damaged, please contact us immediately at hello@signzy.com with your order number and photos of the damage. We will work with you to resolve the issue.
  • Lost Packages: If your package is lost in transit, please contact us at hello@signzy.com. We will initiate an investigation with the carrier and keep you informed throughout the process.

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

SIGNZY
Email: stsikder@gmail.com